PAX A920 Quick Reference Guide
CONFIGURE WI-FI
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On the terminal’s main screen, touch the Settings icon
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On the Settings screen, touch the Please Input Password field and use the keypad to type the password: pax9876@@
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Touch the checkmark icon on the keypad when you are done and touch OK
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In the Wireless & networks section, touch Wi-Fi
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If Wi-Fi is Off, touch the toggle to turn it on. If Wi-Fi is already on, a list of available networks appears.
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From the list of available networks, touch the name of the network you want to connect to
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Enter the password for the selected network and touch CONNECT. TIP: You can touch Show password before typing to ensure you are entering the password correctly
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After the terminal displays CONNECTED for the selected network, touch the BACK icon to return to the SETTINGS screen
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Touch the BACK icon again to return to the main screen
STANDALONE - CREDIT / DEBIT SALE
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Press the blue round button on bottom left
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Select CREDIT CARD or DEBIT CARD option
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Using the keypad enter the dollar amount to process and touch CONFIRM
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Hand over the terminal to the customer
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Tap or swipe the card to complete the payment
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Once the transaction is complete the success message will be displayed and a receipt will be printed
STANDALONE - REFUND DEBIT / CREDIT
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Open PAX terminal dashboard. This is where you see icons for all the apps installed on the terminal
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Open the TSYS BroadPOS app by touching the TSYS BroadPOS icon
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Select CREDIT from the top menu
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Select RETURN
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Enter the amount to refund and touch CONFIRM
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Hand over the terminal to the customer
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Tap or Swipe the card to complete the payment
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Once the transaction is completed the success message will be displayed and a receipt will be printed
SEMI INTEGRATED - CREDIT / DEBIT SALE
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Login to your PayHQ account by following this link – https://hq.payfirma.com
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From the left menu select CARD TERMINAL -> SALE Tab
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Enter the amount and select the terminal you wish to forward the transaction to
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The terminal will receive the sale request. (Make sure that the Merrco app is running on the terminal and it is connected to the Merrco backend.)
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Select CREDIT CARD or DEBIT CARD option
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Hand over the terminal to the customer
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Tap or swipe the card to complete the payment
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Once the transaction is complete the success message will be displayed and a receipt will be printed
SEMI INTEGRATED - CREDIT / DEBIT REFUND
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Login to your PayHQ account by following this link – https://hq.payfirma.com
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From the left menu select MY TRANSACTIONS
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Select the transaction you wish to refund. Click the ISSUE REFUND TRANSACTION button
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This brings you to the refund screen. Enter the amount to refund and click the REFUND button
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The refund transaction will be sent to the PAX terminal. (Make sure that the Merrco app is running on the terminal and it is connected to the Merrco backend.)
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Follow the steps on the terminal to complete the refund
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Once the transaction is completed the success message will be displayed and a receipt will be printed
SEMI INTEGRATED - CREDIT / DEBIT PRE AUTH
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Login to your PayHQ account by following this link – https://hq.payfirma.com
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From the left menu select CARD TERMINAL -> AUTHORIZE Tab
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Enter the amount and select the terminal you wish to pre authorize
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The terminal will receive the pre authorize request. (Make sure that the Merrco app is running on the terminal and it is connected to the Merrco backend.)
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Select CREDIT CARD or DEBIT CARD option
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Hand over the terminal to the customer
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Tap or swipe the card to complete the payment
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Once the transaction is complete the success message will be displayed, and a receipt will be printed
SEMI INTEGRATED - CREDIT / DEBIT CAPTURE
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Login to your PayHQ account by following this link – https://hq.payfirma.com
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From the left menu select MY TRANSACTIONS
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Select the transaction you wish to capture. Click the CAPTURE PAYMENT button
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This brings you to the capture screen. Enter the amount to capture and click the CAPTURE button
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The capture transaction will be sent to the PAX terminal. (Make sure that the Merrco app is running on the terminal and it is connected to the Merrco backend.)
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Follow the steps on the terminal to complete the capture
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Once the transaction is completed the success message will be displayed and a receipt will be printed